Knowledge Base
April
28

Laws On Damaged Packages Credit Cards

Under the law credit card holders are protected to a certain
degree Each credit card should have coverage for damage or lost
packages If the card does not have this offer, then you should
definitely look for another card lender The “Federal Credit
Billing Act” states that if you have been billed by your card
lender for damaged, stolen, or lost merchandise that you do not
have to pay the bill Once more, if you are billed twice for the
same merchandise then you do not have to pay the bill If the
lenders attempt to pursue the issue, forcing you to pay the
charges, you have the right to file complaints against that
company The complaints are sent to the Attorney General, or
other proper authorities If you receive broken merchandise, do
not accept the package, and immediately contact the seller and
file a petition for reimbursement, or replacement before you
contact your credit card lender
Most credit cards offer insurance policies against damage or
lost products Few of the lenders stipulate that the cardholder
must pay at least $50 if they received a fouled package in the
mail The merchandised order as stipulated in most lenders Terms
Conditions must be over the amount $50, and the purchase must
have been made “in your” state, or at least ‘100 miles’ within
the region If this occurs then you are obligated to write the
card lender, explaining the entire details surrounding the debt
It is important to ignore the fees charged for the merchandise,
providing you refused the package, since if you payoff your
credit card with the bill attached, your rights are diminished
Also, if your credit card lender charges you a month later for
merchandise, adds the wrong date the item was purchased, and
attempts to charge you fees higher or lower than the actually
price, you are protected under the law
If you made a purchase and the seller fails to deliver the
product at the date stated, then you can refuse the charge In
addition, if you did not agree to pay for merchandise that was
delivered to your home, you can also refuse charges If you
receive charges on your credit card that you have disputed, then
you have legal rights to refuse payment
Credit cards can lead to problems, therefore knowing the laws
and your rights are important to protect your being Since, the
mail deliveries are unpredictable we can never determine if we
are getting what we ordered, or if the item will be lost, or
else broken
When it comes to illegal activities, the rule of thumb is to
COLLECT EVIDENCE The best evidence you can collect is in
writing Therefore, if you find your self in a legal situation
with a credit card provider, make sure that you write your
company explaining ALL details of the situation, and KEEP copies
of the letter in a safe place The letters should be addressed
to the “billing inquiries” department and nowhere else Provide
all personal information, including your cards account numbers,
and send the letter promptly It is important to get proof that
you sent the letter, therefore, mail the letter at your local
post office and ask for receipts Once the creditors receive
your dispute then they are under law to act fast, and not
allowed to go beyond “90 days” to investigate the circumstances
Under the law the creditors, once the letter is in their hands,
is not legally eligible to take you to court The creditors can
use the debt against your limits on the credit cards however
Furthermore, if any creditor while under investigation of
charges reports you to the credit bureaus, wrongfully claiming
you refuse to pay your debts, the company is legally liable to
the courts Furthermore, if it comes to the end of the
investigation, and it is concluded that the charges are in fact
yours, then you have “10 days” to write the company once more,
and dispute the charges If it is found that you owe the debt,
then you will repay the balance, plus the APR fees, and the
Finance Fees that occurred during that time your dispute was in
progress

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